Blumenthal warns against purchasing gift cards this holiday season
Attorney General Richard Blumenthal warns consumers to be especially wary of purchasing gift cards this holiday season because of the precarious financial condition of many large retailers and other businesses in bankruptcy, and called for legislation to secure gift card value.
"In light of staggering consumer losses -- more than $100 million this year alone -- I will propose and advocate legislation requiring retailers to establish a special, separate account for money from purchases of gift cards, so the money can be held in escrow," Blumenthal said. "An alternative would be a state fund similar to the Home Improvement Guaranty Fund to provide for refunds in case of retail failures with money from fees paid by retailers.
"In the meantime, consumers can avoid January surprises by giving cash instead of cards, guaranteeing the full value of the gifts," Blumenthal said. "Cold hard cash may be crass, but it's forever."
Blumenthal noted numerous national chains -- Bombay, Sharper Image, Bennigan's, Tweeters, Linens n' Things -- have gone or are going out of business this year, impeding or preventing consumers from redeeming gift cards. With the weak economy, more chains and other businesses may go bankrupt or leave the state after the holidays, making gift cards riskier than ever, he said.
If consumers purchase gift cards, Blumenthal offered these tips: use a credit card, which provides a better chance of recouping money if the business closes or leaves the state; avoid buying gift cards from businesses reported to be in financial difficulty; read the fine print -- before purchasing a gift card -- for expiration dates or dormancy fees; use a gift card as soon as possible.
Blumenthal added, "Consumers should be wary of buying gift cards, especially this holiday season when so many businesses are struggling. Countless consumers are stuck with worthless cards and certificates. Bankrupt retailer Tweeter recently threatened to default on its gift cards, only to honor them after my office intervened. Post-holiday store closings can turn treasured presents into valueless plastic overnight."
"Consumers who buy gift cards and certificates should take some simple precautions, including avoiding buying cards from retailers facing financial trouble, and never buying gift cards from retailers in Chapter 11 reorganization, like Circuit City.
According to research by Tower Group, gift card holders lost $100 million this year alone, largely from bankruptcies of large retailers like Sharper Image, Linens N' Things and Bombay Company. Consumer Reports estimated that 24 percent of people who received a gift card last year still haven't used it.
Blumenthal noted Connecticut law prohibits expiration dates and dormancy fees on gift cards, but warned that some large retailers circumvent the law by issuing cards through a national bank. Before purchasing a card, consumers should make sure state bans on expiration dates and dormancy fees apply.
Blumenthal said that consumers must file claims in bankruptcy court to attempt to recoup any value on gift cards issued by defunct businesses that have filed for bankruptcy. There is no guarantee that consumers will get any money back from the bankruptcy process.
Redemption can be even harder if the business does not file for bankruptcy, but instead just goes out of business.

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While working at the
Submitted by Mailer (not verified) on Mon, 01/19/2009 - 7:16am.While working at the hometown grocery store in high school, I spent one summer cleaning the shelves. As I removed and dusted each item and shelf, I would put the goods I found had expired in a grocery cart up front for half off. That cart cleared out about as fast as I could fill it. Even at that time (pre-Food Science degree and Barfblogger status), the huge demand for those products baffled me. Weren't the dates there for a reason: to protect consumers from bad product? The FDA says, and Shoppers at the local grocery told me they were never afraid of getting sick. They said some things had less flavor or color, but the savings was always worth the sacrifice. A USDA FSIS fact sheet explains, and So, wait... what is the purpose of providing expiration dates? Perhaps they only serve to make good food affordable in tough economic times. The UK Telegraph reported recently that online retailer Approved Food is doing big business with the expired cart idea. As the self-proclaimed "" in the UK, Approved Food can't even keep up with their demand. A notice on Approved Food's website today said, "We currently have a 7-day backlog of orders that are to be processed… We strongly recommend that you place your order next week when we will have more items .
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