New Universal Drive business provides walk-in medical care

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Recently, North Haven welcomed a new medical facility into town — Urgent Care Center at 163 Universal Drive.

“We’re a walk-in medical center,” said UCC administrative director Lina Hilliard. “You don’t need an appointment. And we provide care for the entire family.”

“We can be a good attribute to town,” she added. “We participate in most major insurances. Also, we can take in patients without insurance for a fee.”

UCC treats a variety of common illnesses, including flu, skin conditions, seasonal allergies, lacerations, fractures, sprains and strains, along with pink eye, insect bites, work-related injuries and many other non-critical injuries. School, pre-employment and sports and camps physicals are available, as are drug screenings, vaccinations and stitches.

North Haven’s Center also provides travel vaccinations for all international destinations, has an on-site digital X-ray machine, EKG, two procedure rooms, eight exam rooms and a blood drawing laboratory serviced by New Haven’s Hospital of St. Raphael.

“From the common cold to minor surgeries, we can offer help,” said Hilliard. “Our whole mission here is that instead of going to the emergency room and waiting hours, people can come to Urgent Care Center. You’re not going to wait for hours here.”

“If you cannot get into your primary care physician, you can come to us,” she added. “We believe in medical care at your convenience. We can coordinate any follow-up with patients’ primary care provider upon request, and if needed, provide referrals to specialists.”

Privately-owned by a physician, North Haven’s UCC opens after another branch found success at 109 Boston Post Rd. in Orange.

“We were simply overwhelmed with the positive response from the community in Orange that galvanized our plans to expand our services to North Haven,” said Dr. Sanjay Aggarwal, North Haven UCC medical director. “This facility gives us an opportunity to reach out the community here that can benefit from the expertise of our very qualified physicians and experienced medical staff.”

UCC will provide extended evening and weekend hours, and non-scheduled walk-in care for minor illnesses and injuries, according Hilliard.

UCC is located in Universal Drive’s Home Depot plaza. “We’re in the busy part of town,” Hilliard said. “Business has been pretty good. It’s picking up. We could be a good medical center for this town.”

Staff includes physicians, medical assistants and other specialty personnel. “The goal is eventually to bring in more doctors,” Hilliard said, “including pulmonologists, dermatologists and pediatrists.”

Grand opening was Jan. 31. Hours of operation are 8 a.m. to 8 p.m., Monday through Friday, and 8 a.m. to 5 p.m., Saturday and Sunday.

To learn more about Urgent Care Center, including a complete list of accepted insurance plans, visit or call 203-298-4600.